First Aid Training Courses

First Aid Training Courses:

No Course Name Duration
1 Occupational First Aid Course (OFAC) 3 days
2 Child & Infant First Aid Course (CIFAC) 3 days
3 Basic First Aid Course (BFAC) 1 day
4 CPR & AED Course 4 hours
5 First Aid Awareness Talk & Workshop 2 to 4 hours

Further information:

For enquiries, please call +65 8518-2398 or email to


Respond to Fire Emergencies

Programme Overview:

This training is designed to equip participants with essential skills to operate fire extinguisher, hose reel and to handle fire situation in the workplace.

Programme Outlines:

  • Overview of Singapore Fire Safety Acts and Legislations
  • Understand the characteristics of fire (with video)
  • Understand human behaviour in a fire situation
  • Common fire hazards and fire prevention
  • Understanding workplace’s emergency response plan and evacuation procedures
  • Roles and responsibilities of in-house Company Emergency Response Team (CERT)
  • Practical use of fire-fighting equipment
  • Means of Emergency Communication

Programme Outcomes:

On completion of this programme, participants will be able to:

  • Understand the fire safety legislation & requirements
  • Understand the basic principles of combustion and how fire spreads
  • Understand human behaviour in a fire situation
  • Identify potential fire hazards and execute control measures
  • Understand the roles & responsibilities of CERT,
  • Understand workplace’s emergency response plan, evacuation procedures
  • Operate fire extinguisher and fire hose reel
  • Respond and handle fire situation in a clam manner
  • Be familiar with the use of difference communication means during emergencies

Who should attend?

In-house Company Emergency Response Team (CERT) or personnel assigned as first responder for workplace emergencies.


8 hours

Further information:

Please contact +65 8518-2398 or email to


Fire Safety Management (FSM) Services

Fire Safety Manager/Management (FSM) Services

Under the Singapore Fire Safety Act (Chapter 109A, Section 61(1), the owner or occupier of all public or industrial buildings which satisfy at least one of the following conditions, are required to appoint a certified Fire Safety Manager (FSM) for the premises:

i. Public Building (inclusive of Commercial Building)
is of 9 storeys or more (including any basement) in height;

  • is used, constructed or adapted to be used as a hospital;
  • has a floor area of 5000 square metres or more; or
  • has an occupant load of 1000 persons or more


ii. Industrial Building

  • has a floor area or site area of 5000 square metres or more; or
  • has an occupant load of 1,000 persons or more

Any appointed Fire Safety Manager (FSM) needs to be certified under one of the below-certified courses:

  • Diploma in Engineering (Fire Safety and Building Services) for Fire Safety Manager (FSM)
  • Diploma in Leisure and Hotel Facilities Management for Fire Safety Manager (FSM)
  • Diploma in Fire Safety and Security Studies for Fire Safety Manager (FSM)
  • Diploma in Sustainability and Green Building for Fire Safety Manager (FSM)
  • Diploma in Integrated Facility Management for Fire Safety Manager (FSM)
  • Diploma of Mechanical Engineering (Green Building Technology) for Fire Safety Manager (FSM)
  • Higher NETC in Facility Management for Fire Safety Manager (FSM)
  • Certificate in Fire Safety Manager (FSM)

FMO offers comprehensive fire safety management services to assist building/premise owners and operators to fulfil the regulatory requirement and to meet their corporate emergency preparedness requirement:

  • Provision of certified Fire Safety Manager (FSM) and Senior FSM to be appointed for building.
  •  Liaise and coordinate with Singapore Civil Defence Force (SCDF) on all matters pertaining to fire safety and its requirement on behalf of the client.
  •  Assist in review Emergency Response Plan (ERP).
  •  Assist in establishing the CERT
  • Conduct bi-yearly Emergency Evacuation Exercise (Fire Drill) and Table-top Exercise (TTE).
  •  Prepare Post-Mortem Report for Emergency Evacuation Exercise (EEE).
  •  Conduct regular Fire Safety Training/Briefing for Fire Safety Committee and Occupants.
  •  Perform regular site inspection to ensure site is free of fire hazards and that the fire safety and protection systems installed on site are maintained (by building’s appointed contractors) to the standard that meet the local statutory requirements.
  •  Coordinate Fire Safety Committee Meeting.
  •  Prepare annual Fire Safety Manager (FSM) report for building owner.
  •  Attend the pre-fire certification renewal testing and endorse form FSSD-CED-FC01/02/03 on behalf of the building owner as required by Fire Safety Act.

Emergency preparedness is an ongoing pursuit for any organisation against a one-time activity. The fire safety management services offered by FMO are carried out in a 4-step process via a 12-month program. The program is supported by a Program Management Team (PMT) under a well established organization structure led by Senior Practitioners:



Formulation phase – The Program Management Team will work closely with the premise’s operations team to come up with a unique service framework that meets their unique needs while keeping in compliance with the regulatory requirement. This phase requires the involvement of Fire Safety Manager (FSM), Fire Safety Committee and critical stakeholders to jointly review and approve the draft plan (program) for implementation.

Implement phase – The Fire Safety Manager (FSM) shall execute the planned activities set in the approved plan (program) e.g. Fire Safety Inspections.

Test phase – Under the Fire Safety Management program, emergency exercises such as table-top exercises and evacuation drills will be planned and carried out by the Fire Safety Manager (FSM) to test a specific operation or function of the emergency response plan (ERP).

Review Phase – The Program Director shall review the plan jointly with the Program Manager and Fire Safety Manager (FSM) to evaluate the effectiveness of the program and make recommendation on any change required to tailor to the needs of the client.

To better support our clients on their emergency preparedness needs, FMO offers one-stop service for other fire safety related services:

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  • Fire Certificate Renewal Inspection – pre-testing carried out by Professional Engineer.
  • Application for storage license of Petroleum & Flammable Material (Liquid).
  • Provision of temporary or permanent CERT (Company Emergency Response Team) members for deployment to buildings or event sites as first responder to fire emergencies.

For general enquiries, please contact +65 8518-2398 or email to to request for a comprehensive proposal of our Fire Safety Management Program.

Emergency Management Planning & Consultancy

Emergency Management

A workplace emergency is an unforeseen situation that threatens your employees, customers, or the public; disrupts or shuts down your operations; or causes physical or environmental damage. Emergencies may be natural or manmade and include the following:

  • Floods
  • Tremors
  • Tsunami
  • Power outage
  • Fires
  • Toxic gas releases
  • Chemical spills
  • Radiological accidents
  • Explosions
  • Civil disturbances
  • Workplace violence resulting in bodily harm and trauma

The best way is to prepare to respond to an emergency before it happens. Few people can think clearly and logically in a crisis, so it is important to do so in advance, when you have time to be thorough.

[quote style=”boxed”]The only thing harder than planning for an emergency is explaining why you didn’t[/quote]


Emergency Management Program

FM One’s emergency management program is based on the framework of the four phases of emergency management: Prevention-mitigation, Preparedness, Response, and Recovery.

Emergency management program chart
Each phase influences the other three phases and are highly interconnected.

Phase 1: Prevention & Mitigation

Prevention is the action taken to decrease the likelihood that an event or crisis will occur. Mitigation is the action taken to eliminate or reduce the loss of life and property damage related to an event or crisis, particularly those that cannot be prevented. The phase 1 of the emergency management program is a process of risk management. This process comprises of risk assessment, risk monitoring and risk communication with a key objective to reduce risks at source by requiring all stakeholders to eliminate or minimize the risks they create.

Risk Assessment
Risk assessment is a tool that provides a systematic approach in recognising hazards due to a job or task, evaluating the risks and implementing all reasonably practicable measures to prevent accidents from happening. To put it in a more simply, the tool demands one to think what could go wrong before and while carrying out his or her work and determine if adequate measures are in place to prevent a mishap.

Risk assessment comprises three steps i.e., hazard identification, risk evaluation and risk controls. Two terms used in risk assessment i.e., hazard and risk are defined as:

  • Hazard – any source that has the potential to cause harm or adverse effect on someone or something (e.g., injury, illness and property damage). It includes chemical, mechanical, physical, electrical and ergonomic hazards.
  • Risk – the possibility or probability that one would be harmed or suffer from an adverse effect if exposed to a hazard with the consequence of the exposure taken into consideration. It may also apply to situations with property or equipment loss or damage

hazard process

FMO offers a variety of Prevention & Mitigation programs including:

a. Fire Safety

  • Fire risk assessment
  • Emergency preparedness assessment
  • Fire safety awareness outreach programs

b. Workplace Safety & Health

  • Workplace safety & health risk assessment
  • Workplace safety & health awareness outreach programs

c. Property & Facilities

  • Periodic structural inspection
  • Fire certificate renewal inspection
  • Diesel storage license renewal inspection
  • Indoor air quality assessment
  • FM operational robustness assessment
  • Infrared thermography inspection
  • Noise and vibration inspection
  • Electrical system inspection
  • Diesel storage tank integrity inspection
  • Building system inspection
  • Vehicular bridge inspection
  • Street light inspection

Phase 2: Preparedness

Planning, organizing, training, equipping, exercising, evaluating and taking corrective action in an effort to ensure effective coordination during incident response are the essential elements of Preparedness. These activities ensure that when a disaster strikes, emergency personnel will be able to provide the best response possible. Preparedness is not limited to the emergency response community. You should take steps to ensure that you are personally prepared for emergencies and disasters, both at work and home. See the emergency handbook from Singapore Civil Defense Force (SCDF) for more information.

Under the Fire Safety Act (Chapter 109A), all premises with Fire Safety Managers (FSM) are required to set up a Company Emergency Response Team (CERT) by 1st March 2014. In addition, all premises with a Fire Certificate are required to develop an Emergency Response Plan (ERP). See more details information on SCDF website.

FMO offers a variety of emergency preparedness programs including:

a. Fire Safety

  • Fire safety manager / management (FSM) services
  • CERT training – incident management, fire rescue & first aid
  • CERT compliance assessment
  • CERT equipment supply
  • Simulated exercises
  • Emergency response planning (ERP) & consultancy
  • Crisis management planning & consultancy
  • Mobile fire safety management system

b. Workplace Safety & Health

  • Workplace safety & health (WSH) management services
  • Safety & health management system (SHMS) implementation
  • bizSafe certification program
  • ISO 45001 certification program
  • ISO 45001 internal auditor training
  • Workplace safety training program
  • Mobile WSH management system

c. Property & Facilities

  • Facilities management services & consultancy
  • Facilities management system
  • Alarm monitoring / notification system

Phase 3: Response

Emergency response is process of organizing, coordinating, and directing of available resources in order to respond to the event and bring the emergency under control.

FMO offers the following response/support services:
a. Property & Facilities

  • Provision of CERT personnel (as 1st responder)
  • Emergency communication / notification system
  • Post-incident investigation / reporting

Phase 4: Recovery

Recovery is defined as the process of rebuilding, restoring and rehabilitating the community following an emergency. The entire recovery process may take months or even years to complete, as it seeks to support affected communities in the reconstruction of the physical infrastructure and restoration of emotional, social and physical well-being.

FMO offers the following recovery support services:
a. Property & Facilities

  • Building structural integrity inspection
  • Facilities and systems reinstatement / reconstruction

CERT Equipment Supply

The CERT Scheme was expanded to include a broader group of Public and Industrial premises with the amendments to the Fire Safety Act on 01 September 2013 and 01 March 2014.
Under the scheme, all premises are to provide their CERT with appropriate equipment to handle any fire incident, gas explosion or leakage, or other similar emergency involving petroleum and flammable materials stored or used in the premises;


The equipping requirement for the CERT is based on the premise’s tier classification as reference to the National CERT Standard Table below.


 FMO offers one-stop procurement service for CERT equipment to support premise owners to meet the regulatory requirement for the following tier classes:


For enquiry, kindly contact 8518-2398 or email:


Workplace Safety & Health Management

Under the Workplace Safety and Health (WSH) Act, employers, self-employed and principals (including contractors and sub-contractors) are required to manage risks at work while employees must adhere to safe work practices. WSH is about preventing work-related injuries and occupational diseases (ODs), and creating a work environment that is safe and healthy. Good WSH management can improve work productivity and efficiency and this, in turn, will enhance business competitiveness and benefit the business.

The framework adopted by Singapore to improve WSH standards and safety outcomes is based on three key principles:

  1. Reducing risks at source by requiring all stakeholders to eliminate or minimise the risks they create;
  2. Engendering greater industry ownership of WSH outcomes; and
  3. Preventing accidents through higher penalties for poor safety management.

Under the Singapore WSH (Risk Management) Regulations 2006, the owner or occupier of all public or industrial buildings are required to implement Risk Management System that involves:

  • Establishing a Risk Management team
  • Carry out Risk Assessments (RA) for all functions
  • Developing & Implementing Safe Work Procedures (SWP)
  • Implementing control measures
  • Communication to all stakeholders

We offer one-stop Workplace Safety & Health Management and Consultancy services:

  • Provision of Workplace Safety & Health Officer (WHSO) & Coordinator (WSHC) & Management Services
  • Workplace Safety & Health Training
  • Workplace Safety & Health Risk Assessment & Documentation
  • Review of Risk Assessment and audit on Risk Management System (for bizSAFE certification)
  • Establish & Implementing Workplace Safety & Health System (WSHM)
  • Consultancy for bizSAFE program and ISO 45001 Implementation
  • Internal Auditor Training for ISO 45001

For enquiry, kindly contact +65 8518-2398 or email to

CERT Compliance Assessment

The CERT Scheme was expanded to include a broader group of Public and Industrial premises with the amendments to the Fire Safety Act on 01 September 2013 and 01 March 2014.

Under the scheme, the owner of premise is to ensure that the CERT members undergo specific training and periodic assessments as the Commissioner may specify; and;

  1. if the CERT fails any periodic assessment referred to in sub‑paragraph (d), take reasonable steps to ensure that the CERT passes such periodic assessment within such period as the Commissioner may require.

Any owner or occupier of specified premises who contravenes paragraph (1) shall be guilty of an offence and shall be liable on conviction to a fine not exceeding $10,000 or to imprisonment for a term not exceeding 6 months or to both.

The periodic assessments for the CERT compliance is based on the authority’s CERT audit guidelines:

CERT Audit Guidelines

FMO offers periodic assessment service to assist premise owners to conduct due-diligence check to ensure full compliance with the regulatory requirement.

For enquiry, kindly contact +65 8518-2398 or email to